Frequently asked questions
Everything people ask before installing a photo cleaner — answered plainly, with no claims the app can't back up.
Is SnapSweep safe to use?
Yes — SnapSweep never deletes anything on its own. It only suggests; you review every item and swipe to keep or remove it, and the final deletion goes through your phone's own system confirmation dialog. Favorites and edited photos are always protected and excluded from suggestions. No account is required, and the scan runs entirely on your device.
Do my photos leave my device?
No. Every scan — duplicates, similar shots, screenshots, blurry photos, and large videos — runs entirely on your device using Apple and Android's own frameworks. SnapSweep has no servers that receive your photos or videos, ever. The only network services the app talks to are RevenueCat for purchases and Google AdMob for the optional rewarded ads.
Does SnapSweep work on both iPhone and Android?
Yes. There is a native iPhone app and a native Android app, and both share the same flow: scan, swipe, clean, compress. Detection results can vary slightly between the two because iOS and Android expose different photo-library APIs, but the categories and the review step are the same on each platform.
Is there a free version?
Yes, and it needs no account or trial clock. The free tier scans your entire library and shows you everything it finds, then lets you clean your first 8 items and use 20 swipe reviews. Watching a rewarded ad grants 5 more cleanups, up to 3 ads a day. Premium removes those limits and is sold monthly, annually, or as a one-time lifetime unlock — see current pricing in the app.
Can I recover something I deleted by mistake?
Yes. SnapSweep hands deletions to the operating system rather than erasing files itself, so removed photos and videos land in Recently Deleted on iPhone or Trash on Android and stay recoverable there for 30 days. Restoring an item from that album puts it straight back in your library.
Does compressing a video lose quality?
Yes — video compression is lossy, so some quality is always traded for space. SnapSweep lets you pick the compression level and shows the estimated size before you commit, and your original video stays on the device until you choose to remove it, so you can compare the two and keep the original if you prefer it.
Still have a question?
The storage guides go deeper on duplicates, screenshots, and video compression — including the built-in iPhone and Android tools you should try first. For anything else, support is a real inbox.